A little help.A clearer next step.
Find your way around the workspace, get past a sticking point or send the team a question. Start with the thing you’re trying to do.
Search the handbook for the feature or workflow.
Review your workspace, filters and recorded status.
Tell us what happened and how to reproduce it.
The right place to start.
Get the workspace ready
Set up your agency, check email modes and test an enquiry before relying on automation.
Use the setup checklistGet back into your account
Sign in, request a password reset or complete your authenticator check.
Read account helpUnderstand what happened
Find help for missing records, email previews, access and Calendar connections.
Try the common fixesYour account stays in your workspace.
Manage leads, appointments, team access and billing inside RevaCore. This public hub helps you find information and contact us; it does not show private account records or a ticket history.
Sign in to your workspaceWhy does an email say “Dry-run”?
A dry-run entry is prepared content without sending. Check the relevant welcome, reply and proactive follow-up settings in Follow-ups. Read the recorded result before trying another send.
Do I need Google Calendar?
No. RevaCore Calendar works on its own. Optional Google connections and availability settings are inside the same Calendar workspace.
How do I help you investigate an issue?
Include the page, approximate time, steps you took and the result you expected. Keep passwords, API secrets and unnecessary client information out of the request.
Give us the useful details.
A clear description helps us investigate. If the form is unavailable, you can email the team.
[email protected]Tell us what’s happening.
Include the page, what you expected and what happened. Never send passwords, API secrets or unnecessary client details.